Refund policy

XFORM FITNESS, LLC – Return & Refund Policy

Effective Date: [01/27/25]

At XFORM FITNESS, LLC, customer satisfaction is our priority. While we do not accept returns, we are committed to ensuring a positive experience for our customers. If you encounter any issues with your order, we will work with you on a case-by-case basis to find a fair resolution.

No Returns Policy

Due to the nature of our products and our commitment to quality assurance, we do not accept returns on any purchases. All sales are considered final.

Refund Policy

We understand that issues may arise, and we want to make things right. Refunds are handled on a case-by-case basis under the following circumstances:

• Damaged or Defective Items: If you receive a product that is damaged or defective, please contact us within 7 days of delivery with clear photos of the issue.
• Order Issues: If you receive the wrong item or are missing an item from your order, please reach out immediately so we can investigate and resolve the issue.
• Other Concerns: If you have any other concerns about your order, let us know, and we will work with you to find a solution.

How to Request a Refund

To request a refund or report an issue, please email hello@xformfitness.com with the following details:

• Your order number
• A description of the issue
• Photos of any damaged or incorrect items (if applicable)

Our team will review your request and respond within 2-3 business days with the next steps.

Final Notes

• Refunds, when approved, will be issued to the original payment method within 5-10 business days.
• Shipping fees are non-refundable unless the issue was due to an error on our part.
• We reserve the right to deny refunds if we determine that the request does not meet our policy guidelines.

We appreciate your understanding and support of XFORM FITNESS, LLC. If you have any questions, feel free to contact us at hello@xformfitness.com.

💪 XFORM YOUR FITNESS. XFORM YOUR LIFE. 💪